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Cancellations

A cancellation that occurs during the first fifteen (15) days of a subscription will be subject to a cancellation penalty equal to 20% of the subscription fee for the remaining term of the subscription. Cancellation after the fifteen (15) days of a subscription will be subject to a cancellation penalty equal to 10% of the subscription fee for the remaining length of the subscription.

Notice of cancellation may be made by email, voice, or written notice. A reason for cancellation is appreciated but not required. Customer feedback allows us to improve our service. Cancellations become effective as soon as the parent receives a confirmation of the cancellation from us.

Refunds

In the event a Subscriber wishes to cancel a subscription and qualifies for a refund, KNOWLEDGE HQ will refund a prorated portion of the amount paid to KNOWLEDGE HQ with respect to such subscription for the payment period in which the cancellation occurs. The amount will be prorated based on the number of days or months in the payment period that elapsed prior to the cancellation date, less the applicable cancellation penalty.

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The flexibility of eTutor accommodates open enrollment - get started immediately.

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What is e-Tutor?

Established in 1997, e-Tutor is an accredited online school for grades K-12 built on a simple philosophy:

  • Students learn more when given choices.
  • Parents are educators.
  • Online schools should be online schools.

More about e-Tutor.

Accreditation

NCA
  • Easy credit transfer
  • Quality assurance
  • Access to loans & scholarships

More about accreditation.